Service Agreement

SERVICE AGREEMENT Don't Guess Media, LLC Last Updated: 02.04.2026

1. Parties

This Service Agreement ("Agreement") is entered into between Don't Guess Media, LLC ("Company") and the undersigned or paying client ("Client"). Together referred to as the "Parties."

2. Scope of Work

The specific deliverables, timelines, milestones, and required Client participation will be defined in a Statement of Work ("SOW") attached to or referencing this Agreement. In the absence of a separate SOW, the scope is defined by the issued invoice or written project brief confirmed by both Parties.

3. Term & Termination

This Agreement becomes effective upon signature, payment of an invoice, or written confirmation of a SOW — whichever occurs first. Either Party may terminate this Agreement with written notice. Any work completed or in progress at the time of termination must be paid for in full prior to delivery of final files or handover of assets.

4. Payment

Pricing, payment milestones, and billing structures are outlined in the applicable SOW or invoice. All payments are final and non-refundable unless otherwise explicitly stated in writing. Late payments may result in suspension of work without liability to the Company.

5. Client Responsibilities

The Client is responsible for providing timely access to necessary accounts, platforms, and materials; providing approvals within agreed timeframes; ensuring that all content, data, and information supplied to the Company is accurate, lawful, and complete. Delays caused by the Client may result in adjusted timelines without penalty to the Company.

6. Company Responsibilities

The Company will deliver services professionally and in accordance with the agreed scope. The Company is not responsible for outcomes resulting from Client-provided inaccurate information, delayed approvals, or changes to scope outside the SOW.

7. Use of Artificial Intelligence — Disclaimer & Limitation of Liability

The Company may use artificial intelligence ("AI") tools, software, and language models as part of its workflow for content creation, copywriting, automation, research, strategy, and related services.

The Client acknowledges and explicitly agrees to the following:

AI tools are fallible. AI-generated content, outputs, recommendations, code, and strategies may contain errors, inaccuracies, hallucinations, outdated information, or unintended results. The Company does not guarantee the accuracy, completeness, or fitness for purpose of any AI-generated output.

AI outputs require human review. It is the Client's responsibility to review all delivered materials — including those produced with AI assistance — for accuracy, compliance, and suitability before publication, distribution, or implementation.

The Company is not liable for AI errors. Any errors, omissions, misleading statements, legal issues, financial losses, reputational harm, or other damages arising directly or indirectly from the use of AI-generated content or AI-assisted workflows are explicitly excluded from the Company's liability. This includes, but is not limited to: factually incorrect statements, regulatory non-compliance, plagiarism flags, SEO penalties, or failed automation logic.

No AI output constitutes professional advice. AI-generated content delivered as part of the Company's services does not constitute legal, financial, medical, or any other form of regulated professional advice, regardless of how the output is framed.

Third-party AI tools. The Company may use third-party AI platforms (e.g., OpenAI, Anthropic, Google, etc.). The Company is not responsible for outages, policy changes, data handling practices, or errors originating from those third-party providers.

By accepting this Agreement, the Client acknowledges that AI is an imperfect tool and assumes full responsibility for reviewing and approving all deliverables before use.

8. Revisions

The number of included revisions is specified in the SOW. Requests beyond the included revision rounds will be scoped and billed separately. Revisions do not reset upon each round — they are cumulative.

9. Intellectual Property

All intellectual property rights in the final deliverables transfer to the Client upon receipt of full payment. Prior to full payment, all work product remains the property of the Company. The Company retains the right to use completed work in its portfolio unless otherwise agreed in writing.

10. Confidentiality

Both Parties agree to keep each other's confidential business information, strategies, pricing, and client data private and to not disclose it to third parties without prior written consent. This obligation survives termination of the Agreement.

11. Limitation of Liability

The Company's total liability under this Agreement — for any cause whatsoever and regardless of the form of action — is limited to the fees paid by the Client in the thirty (30) days preceding the claim. Under no circumstances shall the Company be liable for indirect, incidental, consequential, or punitive damages.

12. Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

13. Acceptance

Signing a SOW, paying an invoice, or providing written confirmation of engagement constitutes the Client's full acceptance of this Agreement and all its terms, including the AI disclaimer in Section 7.

Don't Guess Media, LLC Effective upon Client acceptance as defined in Section 13.